Darts tickets will be dispatched via first class post, four weeks prior to the event. Event tickets must be presented to gain entry to the venue. Therefore, if you have not received your tickets within 2 weeks prior to the event, please contact us on 03450 180 180.
Signed shirts will be dispatched via special delivery. Please refer to the product page for specific delivery timescales.
All other orders will be dispatched within three working days from date of order.
You have the right to cancel or exchange your order if you are not happy with the product(s) received. Please contact us on +44 (0)02392 245575 or firstname.lastname@example.org before returning the product(s). Please included a brief explanation as to why you wish to cancel/exchange the product(s) received.
Whilst returning any products, you must ensure that the products are packaged adequately to protect against damage. We also highly recommend that you obtain proof of posting or use a recorded delivery service as Modus will not be liable for products that are lost or damaged in transit. Any returned products must be received undamaged, unused, in the original packaging and include any accessories/items supplied.
Upon satisfactory receipt of the returned product(s), we will provide a full or part refund using the payment method used at time of purchase. The refund will be made within 7 working days of receiving the returned product(s).
Non- receipt of products
Claims for non-delivery of products that are outside of the delivery times details above, must be notified to us on +44(0)3450 180 180 or email@example.com. Any shortages in packages must be notified to us on +44(0)3450 180 180 or firstname.lastname@example.org within 7 working days of receiving the products.